Frequently Asked Questions
How are discounts applied to my order?
Blooms Gifts promotional offers generally require a unique link for savings to be applied.
- Refer to the original email source of the promotional program.
- Enter or click on the direct link (URL) provided.
- See your savings applied site-wide!
Offers and discounts cannot be combined with other offers. One voucher may be used per order.
Blooms Gifts appreciates your business.
Will I receive a confirmation email?
We will send out an order confirmation email as well as a delivery confirmation for every order placed on our web site. Because of the increasing efforts by Internet Service Providers and email applications to block "spam", sometimes our emails get "filtered" as spam unintentionally. If you do not receive the order confirmation email, please check your "junk" or "spam" email folder to see if it is there. If you still do not find it, call our Customer Care Team at 1-800-520-0573 and we will resend it.
What are the related service fees on my order?
Shipping Fees are included in your Ground Delivery pricing. All other fees are outlined below:
Next Day Shipping Fee
Customers electing our Next Day Shipping Fee will have a fee added This is shown on the date selection.
Two-Day Shipping Fee
Customer electing our Two-Day Shipping Fee will have a fee added. This is shown on the date selection.
Express Service Fee
Customers electing our express service will have a fee added for the expedited delivery.
Will the arrangement look like the picture?
We will deliver gifts representing the design and items shown on our site as closely as possible. Due to seasonal conditions, there may be small substitutions to ensure the recipient is completely satisfied with the item. Every effort will be made to maintain size, shape and overall color scheme of an item. In case of substituions, we remain behind every order with our 100% Money Back Guarantee.
What are my payment options?
Blooms Gifts gladly accepts major credit cards Visa, Discover, MasterCard, and American Express. We also accept Paypal. As a VeriSign secured site, all transactions on our site are as secure as possible. Before proceeding with an order, we make an effort to obtain an authorization on your credit card at the point of sale. If there are any problems with securing and authorization, you will be notified as soon as possible via the phone or email.
How do I send orders to multiple recipients?
If you wish to order gifts for delivery to multiple recipients, you must place separate orders for each.
How can I cancel my order?
Please call 1-800-520-0573 during business hours (8am-8pm EST Mon-Fri and 8am-6pm EST Sat-Sun) to speak with a specialist who will be happy to assist you.
How Can We Help You?
- Blooms Gifts
Attn: Customer Service
13575 Wellington Center Circle
Gainesville, VA 20155